Refund & Cancellation Policy

Last updated: 2 September 2026

1. General Policy - No Refunds

All sales are final. Due to the digital nature of our products, once a digital product has been successfully delivered and downloaded, no refunds will be provided. We encourage customers to review product descriptions, preview images, and details carefully before making a purchase.

By purchasing any digital product from GUIDE HR, you acknowledge and agree that:

• All sales are final and non-refundable
• Digital products cannot be "returned" once delivered
• No cash refunds will be issued for any reason
• No product replacements will be provided
• You have accepted the product as delivered upon successful download

2. No Replacements

We do not provide product replacements. Once you have downloaded a digital product, the file is yours to keep and use according to the license terms. If you experience issues with a file, please contact our support team for assistance.

3. User Acceptance Required

By completing a purchase on GUIDE HR, you explicitly accept and agree to the following:

• You have read and understood the product description
• You acknowledge that all sales are final
• You accept that no refunds will be provided
• You accept that no replacements will be provided
• You understand that digital products cannot be returned
• You agree to the license terms associated with the product

4. Limited Exceptions

While all sales are generally final, we may consider the following exceptional circumstances at our sole discretion:

• Duplicate Payment: If you were accidentally charged twice for the same product
• Non-Delivery: If payment was processed but the product was not delivered and download access was not provided
• Corrupted File: If the downloaded file is corrupted and cannot be opened, and our support team is unable to resolve the issue

Note: These exceptions are handled on a case-by-case basis and are not guaranteed. The decision to provide any remedy is at our sole discretion.

5. Cancellation Policy

Orders may be cancelled before payment processing is complete. Once payment is processed and the digital product has been delivered, cancellation is not possible due to the nature of digital goods.

6. How to Request Support

If you experience a genuine issue with your purchase (such as a duplicate payment or corrupted file), please contact us at socialboosternineservice@gmail.com with the following information:

• Your order ID
• Email address used for the purchase
• Description of the issue
• Any relevant screenshots or details

7. Contact Us

For any questions about this Refund Policy or to discuss a genuine issue with your purchase, contact us at: socialboosternineservice@gmail.com